Workspace Dashboard · Intentosphere

Status: Active session

Welcome

Total Projects

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Sites / funnels in your workspace

Active Projects

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Projects active for plan limits

Active Campaigns

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Active campaigns under active projects

Subscription

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Live billing

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Billing

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Price

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Valid till

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Manage Subscription

My Profile

Manage your workspace and account settings.

User Profile

Workspace logo

Email address

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Company Name

Your name

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Mobile number

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Connection Settings

SMTP Settings

Set your sender + SMTP/app-password. Dashboard shows Sent when your server accepts a message.
Recommendation: use SPF/DKIM aligned domains for better delivery.

Sender name

Sender email

Provider preset

Pick a provider to auto-fill SMTP host/port/security.

SMTP host

SMTP port

Security

Use SMTP

SMTP username

SMTP app password

WhatsApp API

Connect Meta WhatsApp Cloud API or a BSP/provider API for WhatsApp Drip campaigns.

Provider

WABA ID

Phone Number ID

Access token

App secret

Verify token

Webhook URL (copy to Meta/BSP)

Projects

Project catalog

Project	Landing URL (custom)	Status	Actions

Intent Segment Inputs

Project

Time	Event	Email	Points
No events yet

Campaigns

Campaign

Project Campaign

Manage campaigns

All workspace campaigns. Activate or pause like projects; rename or delete when needed.

ID	Project	Name	Status	Actions

Email templates

Add recipients to this campaign

Checkboxes on this screen only add addresses to the campaign. To send the initial email to specific people only, open Send initial email → View recipients and use Send selected there.

	Email	Name

Send initial email

Sends the Initial template to unsent recipients (up to 200 per click). Each email includes a trackable CTA and open pixel.

To target specific people: click View recipients, tick rows in that campaign list (not the contacts picker above). Send selected / Resend to selected appear here after you select rows.

Click again to send the next batch until pending reaches 0.

If recipients see Message blocked or mail in Spam, that is a receiver / domain authentication issue (not this button). In Profile → SMTP Settings, set sender + SMTP from the same trusted domain; add SPF/DKIM for that domain with your DNS host.

Recipients (this campaign)

Filter Not sent yet to focus on pending first sends. Use Send selected and Resend to selected under Send initial email (next to View recipients), or Resend to selected here. Resend sends the initial template again to chosen addresses (including already sent).

Show

	Email	Name	Added via	Initial sent

Contacts

Workspace address book: unlimited contacts (name + email). Groups can include up to 200 contacts each. Campaigns use this list when you add recipients from contacts or from a group.

All contacts

Imported from

Use Edit to load a contact into the form. Saving with an email that already exists updates that contact’s name.

	Email	Name	Imported from	Actions

Groups

Create a group, then use View or Manage contacts (max 200 per group).

Your groups

Plans for every stage of growth

Simple, transparent pricing. Choose the plan that best fits your business needs and scale with confidence.

Monthly Annual SAVE 20%

INR (₹) USD ($)

Have a coupon code?

Coupon code

Enter a code to see which plan it belongs to.

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Professional is custom pricing. For enterprise workflows, bespoke limits, and SLA contracts, contact sales.

Billing and Invoices

GST tax invoices for paid INR subscriptions. Free plans and USD payments do not receive Indian GST invoices.

Date	Invoice #	Plan	Taxable	GST	Total
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Help

Process Tour

FAQs

Ques: How do I add mailer details to send from a campaign?

Ans: Open My Profile → SMTP Settings. Enter sender name/email and your provider’s SMTP host, port, security, username, and password (app password for Gmail). Save; sending uses this workspace mailer for campaign batches.

Ques: How many projects can I create?

Ans: It depends on your subscription plan. Open Subscription to see your current limits and usage. Create projects under Projects until you reach the cap for your tier.

Ques: Where can I add prompt / content for a project?

Ans: In Projects, open LLM Content for a project (saves website copy and AI reference material). For intent keywords, chat points, and segment scoring, go to Campaigns → Intent Segment Inputs, choose the project, Load, then edit Intent / Behavioral / Scoring and save.

Ques: How are segments calculated?

Ans: Under Intent Segment Inputs, scores combine intent match (keywords + chat points), behavioral weights (page stay, clicks, forms, etc.), and trigger events. Point budgets are capped (e.g. intent 30, behavior 30, trigger 40) so the total stays within 0–100-style scoring—adjust weights and keywords, then save for that project.

Ques: How do we track website activity?

Ans: Embed the tracking snippet and event keys from the Tracking Engine guide. Match those keys to your campaign workflow (for example Branch D engagement template Settings: Event Key, Trigger Action, Page URL). Reports and triggers use the same events.

Ques: Can I use Website AI on an ecommerce store with a large product catalog?

Ans: Yes. Website AI works on public storefronts (WooCommerce, Shopify-style URLs, custom shops). You install one snippet site-wide—not separate tracking code per product.

1) One embed for the whole store

Open Website AI and copy your public key.
On every page template, set data-ai-site-public-key="…" on <body> and load assets/js/ai_site_embed.js once (theme footer or header).
The embed tracks visits by URL (page_view, dwell, clicks, forms, chat)—for example /product/your-sku/—and shows activity in Web Reports. It does not read product names or prices from the page HTML unless you add that yourself.

2) Teach the AI your catalog (LLM Content)

In LLM Content, set mode to Both (manual + crawl).
Product / service details: categories, bestsellers, policies, coverage, shipping—your catalog summary when crawl cannot reach every SKU.
Website crawl: start URL = shop home; max pages up to 200; include paths such as /product, /product-category, /shop; exclude /cart, /checkout, /my-account, /wp-admin. Click Sync & Save, then check Crawl results for product URLs.
Crawl reads sitemap.xml on your domain (not nested sub-sitemaps). If product URLs are missing there, rely more on manual product details or ask your developer to expose PDPs in the sitemap.
At chat time, the AI uses excerpts from the 8 most recently crawled pages plus manual fields; chat also receives the visitor’s current page URL.

3) Projects & follow-up

Set the project website URL to your live store domain under Projects.
Configure popup and follow-up in Website AI (separate from drip email tracking).

Example (WooCommerce-style): home https://yourstore.com/, product https://yourstore.com/product/item-slug/—same embed on both; crawl include /product indexes PDPs listed in the sitemap.

Note: SPAs that change URL without a full page reload may need extra integration; standard multi-page shops work out of the box.

Ques: How does Popup AI work? What types?

Ans: Popups are Branch E in the campaign workflow. Mode: Pretext questions only; Pretext + AI continuity; or AI analysis + AI LLM. Strategy: Simple (UWPAI) uses combined trigger rows; Advanced (PCM) uses per-condition rules. Configure in the popup designer, then Save Template.

Ques: What are Contacts for?

Ans: The Contacts page is your workspace address book (unlimited contacts). Groups hold up to 200 members each. When adding recipients to a campaign, use From contacts, From group, CSV, or Manual paste—each push adds up to 200 new emails per campaign.

Ques: How does the subscription plan work?

Ans: Open Subscription to see plans, billing toggle (monthly/yearly), payment currency (INR or USD), Razorpay checkout, and your usage. Upgrade or downgrade according to your needs; limits for projects, popups, and features follow the active plan.

Ques: How do I create a campaign?

Ans: Go to Campaigns, pick a project, add templates, then add recipients and send—after mail settings are saved.

Ques: Why are emails not sending?

Ans: Confirm SMTP under My Profile, check tenant mailer warnings on send, and ensure the campaign has recipients.

Ques: Where can I see results?

Ans: Open Reports from the sidebar for performance and exports.

If you face any issue, mail us the details and screenshots. We’ll share an update and resolve it within 24 hours.

Mail the issue Email: support@greenbuds.co.in

Fix 500: Open these in order (same tab or new tab):
1. drip_ping.php — should show {"success":true,"pong":true}
2. db_setup_check.php — wait for "Database ready"
Then reload this page.